Guiding your employees to provide service excellence
About nice people hospitality
About Me
Hello! I'm Carmen Schramm, a seasoned hospitality trainer with over 35 years of experience in customer service and tourism. Based in the dynamic South Dakota Tourism Industry, my passion for elevating industry standards has fueled my journey. Having a management background in retail, marketing, and tourism, I bring a unique training approach to empower professionals like you. Let's embark on a journey to excel in delivering exceptional guest experiences, ensuring that companies with exceptional service thrive in the competitive world.
My Philosophy
As a Service Trainer, providing the best in customer experience is a passion that I deeply believe in. Businesses today recognize the need for their employees to be empowered to handle any situation to offer and maintain the highest standards for their customers.
My Services
I offer dynamic group training sessions and workshops, specializing in staff training, program development, and unparalleled industry insights. Contact me today for a transformative learning experience tailored to your unique needs.
What People Are Saying About Nice People, LLC.
Kasi Haberman
Kasi Haberman
Kasi Haberman
"Carmen is an outstanding hospitality trainer with 30+ years of experience. Her training is tailored specifically to your needs. Her passion for top-tier customer service & hospitality is evident in her classes."
Shane Bertsch
Kasi Haberman
Kasi Haberman
"Nice People has conducted our seasonal training for two years and Carmen does an outstanding job. The staff enjoys the training and utilizes the tools. We're looking forward to next year's training!"